Customer identifies themselves
The customer uses their own Payzio identity and completes the required verification steps.
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PAYZIO AGENT SERVICES
Digital access. Human service.
Payzio is building authorised agent and teller service into its platform. This is a separate, permission-checked channel for in-person help—not a cash counter or a way around customer verification.
One Payzio.
Access shaped to your role.
YOUR PATH
One service. Clear accountability.
Agents and tellers serve within assigned authority. The customer and transaction remain tied to the correct identity.
Agent acts within scope
An authorised agent or teller signs in to a separate operations workspace with role and location checks.
Service remains traceable
The platform records the customer, operator and transaction context rather than treating an in-person visit as an exception.
SERVICE STATUS
What you can expect now.
Availability is confirmed in your workspace. We separate what the current preview supports from features that are still being prepared.
IN THE CURRENT PREVIEW
Separate workforce access
Authorised personnel can use a dedicated, permission-checked operations workspace.
Role-scoped controls
Access is tied to the person and operating scope assigned to them.
NOT YET AVAILABLE
In-person payment transactions
Agent payment service is not live in this preview. Availability will be shown as locations and rails are enabled.
Cash counters
Payzio does not offer cash-counter service. The planned Canadian agent payment method is Interac debit, with cardholder and transaction owner required to match.
KEEP EXPLORING